Your order will be sent out on average within 3 days of ordering.
Estimated delivery times
USA: 5-8 business days
CANADA: - 6-12 business days
Order never arrived
If your order didn't end up arriving, be sure to let us know! First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we'd be happy to send you another order to the correct address, however, it will have to be at your cost. If the shipping address was correct, get in touch with us at email@example.com making sure you quote your order number. We'll see what can be done.
I gladly accept exchanges.
Contact me within 5 days of delivery.
Ship items back within 7 days of delivery.
I don't accept returns or cancellations, but please contact me if you have any problems with your order.
The following items can't be returned or exchanged:
- Custom or personalized orders
Because of the nature of these items, unless they arrive damaged or defective, I cannot accept returns.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
If an order arrives damaged, then please get in touch with a photo within a week's time so that we can resolve the issue. Wrong size: If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out. If you'd like a different size, get in touch with us at firstname.lastname@example.org and we'll let you know what your next steps are.